Turn drop-offs into conversions
For brands losing conversions, re-engage users across WhatsApp, Instagram, Messenger, RCS, and SMS based on real actions.
Why most retargeting campaigns fail
Users drop off after showing intent, but no timely follow-up happens
Messages feel generic and disconnected from user behavior
Campaigns rely on one channel, missing users where they actually respond
Teams cannot act instantly on real-time actions like clicks or exits
Build retargeting flows that convert
Trigger campaigns from real user behavior
- Retarget users based on actions like product views, cart exits, or link clicks
- Start campaigns instantly when intent is highest, not hours later
- Capture drop-offs across WhatsApp, Instagram, Messenger, webchat, and more
Reach users across the right channels
- Send retargeting messages on WhatsApp, Instagram, Messenger, RCS, and SMS
- Automatically choose the channel based on user availability or past behavior
- Ensure users are reached even if one channel fails or is ignored
Send personalized messages that feel relevant
- Show products, offers, or reminders based on exact user activity
- Customize messaging using past purchases, browsing behavior, or attributes
- Avoid generic blasts by tailoring every message to user context
Build journeys instead of one-time nudges
- Create multi-step retargeting flows instead of single reminders
- Space out messages based on user response or inactivity
- Adjust the journey dynamically based on clicks, replies, or conversions
Recover revenue with smart retries and timing
- Retry failed messages automatically without manual effort
- Send follow-ups at optimized times to increase response rates
- Continue retargeting until user converts or exits the journey
How retargeting campaigns work inside Watibot
Track user actions across channels
Capture events like clicks, drop-offs, replies, and inactivity in real time
Trigger campaigns based on intent
Start retargeting journeys instantly when users show high intent
Orchestrate messages across channels
Send messages across WhatsApp, Instagram, Messenger, RCS, and SMS with fallback
Personalize every message dynamically
Use user behavior, attributes, and past interactions to tailor content
Measure and optimize performance
Track conversions, responses, and revenue recovered from each campaign
Frequently Asked Questions
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What are retargeting campaigns in messaging channels?
Retargeting campaigns re-engage users who showed interest but did not convert. They use channels like WhatsApp, Instagram, SMS, and more to bring users back.
How do retargeting campaigns work in Watibot?
Watibot tracks user actions like clicks or drop-offs and triggers automated messages across channels to re-engage users at the right time.
Which channels can I run retargeting campaigns on?
You can run campaigns on WhatsApp, Instagram, Messenger, RCS, SMS, and webchat, all managed from one platform.
Can I personalize retargeting messages for each user?
Yes, messages can include products viewed, past behavior, user details, and custom offers based on real-time data.
Do retargeting campaigns work for abandoned carts only?
No, you can retarget users for browse abandonment, incomplete sign-ups, missed appointments, and more.
How do I measure performance of retargeting campaigns?
You can track conversions, clicks, replies, and revenue recovered directly from campaign analytics.
What happens if a message fails on one channel?
Watibot can retry or switch to another channel to ensure the message reaches the user.