Slash down RTO & Recover Revenue
Reduce RTO with automated COD confirmations, failed-delivery recovery, prepaid conversion, and partial-payment campaigns across WhatsApp and RCS before orders return.
Every COD Return Costs You Twice
Unconfirmed COD orders get shipped and come back, you pay for both trips
Failed deliveries pile up with no follow-up and quietly become returns
Customers are never nudged to pay online so COD volume never drops
Manual calling misses most follow-ups and RTO spikes go uncontrolled
Four Campaigns That Directly Cut RTO
Confirm Order Intent Before It Ships
- Send a one-tap confirmation the moment a COD order is placed
- Auto-cancel unconfirmed orders before pickup to avoid bad shipments
- Retrigger a reminder if the customer doesn't respond within 2 hours
Recover Failed Deliveries Before They Return
- Auto-trigger an NDR message within minutes of a failed delivery scan
- Let customers reschedule, update their address, or confirm availability in one chat
- Pass updated delivery instructions directly to your courier via webhook
Turn Cash Orders Into Online Payments
- Send a prepayment offer with a discount or free shipping coupon before dispatch
- Include a one-click payment link that opens directly inside WhatsApp or RCS
- Auto-update order status in Shopify the moment payment is confirmed
Collect a Partial Payment to Lock In Intent
- Send a partial payment request for a fixed amount like ₹99 or 20% of order value
- Frame it as a confirmation deposit to secure the order, not a full upfront payment
- Auto-adjust the COD amount on the delivery slip to reflect the advance already paid
From Order Placed to Delivery Done
Connect your store
Plug in Shopify or your OMS via native integration or webhook. Orders sync in real time.
Pick your campaigns
Enable COD confirmation, NDR handling, prepaid conversion, or all four in one place.
Personalize your messages
Use order data, customer name, and discount logic to make every message feel one to one.
Go live and track results
See confirmation rates, NDR recovery, and COD to prepaid conversion in one dashboard.
