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CHANNEL

CASE STUDY

Lead Qualification & Follow-ups

How CP Goenka Automated Parent Engagement Engine on WhatsApp

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3x Your Ecommerce Store Sales with WhatsApp

Ecommerce, simplified with Watibot - Boost repeat sales, Recover abandoned carts, Drive 5x Conversions & Grow your ecommerce store sales with Smartest WhatsApp Engagement Platform 

Features

Tailored for Ecommerce Businesses
 

Broadcast Offers to Unlimited Contacts

2x your conversions by sending beautiful carousel cards, limited time offers & multi-button messages

Showcase Your Catalogues, Sell on WhatsApp

Drive Orders via WhatsApp with WhatsApp Catalogs and Cart. Seamlessly build your Catalog in 10 minutes and get going!

Build no-code Chatbot in minutes

Build your Own Chatbot Flows your Way! Easy-to-use Chatbot & Catalog Flow builder to build your conversational journeys

WhatsApp Ecommerce Use Cases

The Ultimate WhatsApp Funnel for End-to-End Engagement

5X your Lead Generation with Click to WhatsApp Ads

Ads that show on Facebook and Instagram and Land on WhatsApp 

Engage and Qualify Leads with AI Chatbots

Automate 85% of common customer queries using a drag-and-drop WhatsApp Chatbot.

Broadcast Offers & Promotional Messages seamlessly

Broadcast Offers and Promotional messages without getting blocked

Build Chatbots Seamlessly with Drag & Drop Chatbot Builder

Build personalised chatbots to solve for customer support and engagement

Behaviour based Retargeting Campaigns

Retarget users based on their actions and behavior patterns

Automate Abandoned Cart Notifications & Payment Reminders

Automate Notifications for Abandoned Cart, Order Confirmations, Reorder, Feedback and more seamlessly with our pre-built automations. Automate Notifications for Payment Reminders , Order Updates & more.

Collect Payments with Native WhatsApp Pay

Collect payments via UPI (Paytm, Phonepe, Gpay) Card, Netbanking and more all within WhatsApp

 

Drive more sales and revenue with native payment flow to collect payment

Integrations with Shopify, Woocommerce, Razorpay, MoEngage, WebEngage & more

Send Invoice reminders, Order Confirmation and delivery notifications and much more with our extensive integrations. 

Frequently Asked Questions

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Integration with your tools

Seamlessly connect the database and applications you rely on to scale your business.

Can I sell products on WhatsApp?

Yes, businesses can sell products directly on WhatsApp using the WhatsApp Business App or WhatsApp Business API. With features like product catalogs, shopping carts, automated chatbots, and integrated payment options, customers can browse products, ask questions, and complete purchases without leaving the chat.

eCommerce brands can use WhatsApp to create a complete sales funnel, including:

  • Sending Click-to-WhatsApp Ads to generate leads

  • Sharing product catalogs and product recommendations

  • Automating conversations with AI chatbots

  • Sending abandoned cart reminders and order confirmations

  • Running broadcast campaigns for promotions and product launches

These capabilities help businesses engage customers in real time and guide them from discovery to purchase within the same conversation.

Not necessarily. With WhatsApp commerce features, customers can browse products, add items to a cart, and complete purchases directly within the chat interface.

Many businesses also integrate WhatsApp with payment gateways or eCommerce platforms like Shopify and WooCommerce, allowing users to complete checkout seamlessly.

Yes. WhatsApp is one of the most effective marketing channels for eCommerce because it enables direct, personalized communication with customers. Businesses can send targeted messages, product recommendations, and exclusive offers to customers who have opted in, increasing engagement and repeat purchases.

WhatsApp Marketing is free if done using WhatsApp Business App. However, if you’re using a WhatsApp API-based platform like Watibot, you’ll need to pay for platform charges (starting at ₹1500/ month) and also pay for WhatsApp Conversations (₹1.09/ Marketing Conversation, ₹0.145/ Utility & Authentication Conversation.

Yes, Watibot is an Official WhatsApp Business Solution Partner (BSP) built on WhatsApp Business APIs helping over 100,000+ businesses across 57+ countries grow with WhatsApp Marketing. 

Yes! You can use AiSensy free for lifetime with our Forever free plan. To experience all powerful AiSensy features like broadcasting, chatbot, integrations, you can start your 14-day free trial – no credit card needed.

Yes, WhatsApp Marketing is 100% legal when done via the Official WhatsApp Business API. Avoid using unofficial tools to prevent account bans or privacy issues.