Convert intent into action
Design and automate customer journeys across WhatsApp, Instagram, Messenger, SMS, and RCS. Respond to customer behavior in real time and move every interaction closer to its goal.
Why most journey builders fall short
Channel Silos
Tools treat WhatsApp, email, SMS, and social as separate workflows, causing fragmented journeys and inconsistent experiences.
No Real-Time Response
Delays in triggers and actions make you miss critical moments when customers are most likely to engage or convert.
Rigid Logic
Fixed flows don’t adapt to customer behavior, leading to missed opportunities and inefficient communication.
Limited Visibility
Lack of clear insights across journeys makes it hard to optimize and scale successful paths.
Journey builder that adapts, not just automates
Multi-channel journey orchestration
Build and run journeys across WhatsApp, Instagram, Messenger, SMS, and RCS in one flow.
- No need to create separate journeys for each channel. One logic can span across platforms based on user behavior.
- Ensure consistent messaging and experience, regardless of where the customer interacts.
- Automatically switch channels based on availability, engagement, or user preference.
Real-time behavior-based triggers
Respond instantly to what your customers do, not just what you planned.
- Trigger journeys based on events like clicks, replies, drop-offs, or inactivity across channels.
- Adjust the next step dynamically instead of following a fixed path.
- Capture high-intent moments and act when the probability of conversion is highest.
Flexible journey logic and branching
Design journeys that adapt to different user paths and outcomes.
- Create conditional flows based on user attributes, actions, and history.
- Support multiple paths within a single journey without duplicating flows.
- Easily update or extend journeys without disrupting live campaigns.
Built for scale and complexity
Handle high volumes and complex use cases without breaking journeys.
- Run journeys for thousands of users simultaneously with stable performance.
- Suitable for both simple campaigns and enterprise-grade workflows.
- Manage multiple journeys across teams, regions, or business units from one place.
Clear performance visibility across journeys
Understand what’s working and where users drop off.
- Track journey-level and node-level performance across all channels.
- Identify drop-offs, bottlenecks, and high-performing paths quickly.
- Continuously optimize journeys using real-time data and insights.
Everything you need to make journeys work
Deep E-commerce Integrations (Shopify & Beyond)
Seamlessly integrates with Shopify to fire journeys based on live events like abandoned checkouts or order fulfillment.
Advanced Conditional Branching (Logic)
Uses “If/Else” branching to send different messages based on whether a user clicked, replied, or ignored a message.
Multi-Step, Multi-Day Automation:
Automates long-term customer sequences over days or weeks rather than sending single, one-off broadcasts.
Continue the journey on messaging channels
Move conversations to WhatsApp, Instagram, Messenger, or RCS when needed.
Smart Flow Control & DND Management:
Automatically pauses messaging during late hours to ensure compliance and improve the customer experience.
Goal-Based Tracking & A/B Testing:
Tracks specific conversion goals and ROI for every automated path to see exactly which flow drives sales.
