Automate Your Support With Bots
Resolve more customer queries across WhatsApp, Instagram, Messenger, and RCS with instant answers, smart routing, proactive updates, and seamless agent handovers.
Your Support Is Broken and Your Customers Already Know It
Queries pile up faster than your team can handle them during peak hours, sale seasons, and weekends.
Every unanswered message is a missed chance to retain a customer who was ready to trust you.
Your agents spend most of their day answering the same ten questions on repeat.
Customers reach out on WhatsApp, Instagram, Messenger, and RCS — and most businesses are only catching half of it.
Fix Your Support Workflows Without Hiring More People
Answer Every Query Before It Becomes a Complaint
- Answer Every Query Before It Becomes a Complaint
- Set up flows that resolve FAQs, order status checks, and policy questions without agent involvement.
- Trigger follow-ups automatically when a query is left unresolved beyond a set time.
Route the Right Query to the Right Person Instantly
- Automatically categorise incoming queries into billing, delivery, returns, appointments etc.
- Set escalation rules so complex queries reach a human agent without manually effort.
- Assign conversations based on agent availability, language, or query priority.
Run Support Across WhatsApp, Instagram, Messenger, and RCS From One Place
- Manage every incoming support conversation across all four channels from a single shared inbox.
- Build one flow and deploy it across multiple channels without rebuilding from scratch.
- Never miss a message regardless of which platform your customer prefers.
Collect Information Before the Conversation Even Starts
- Use pre-chat flows to capture name, order ID, issue type, and contact details upfront.
- Feed collected data directly into your CRM so agents have full context before they respond.
- Reduce average handle time by eliminating the back-and-forth of basic information gathering.
Keep Customers Informed Without Anyone Pressing Send
- Send automated updates for order status, ticket progress, appointment confirmations, and payment receipts.
- Trigger proactive messages when something changes — a delay, a cancellation, a resolution.
- Let customers track, reschedule, or escalate directly within the chat without calling or emailing.
Query In, Resolution Out
No-code flow builder
Map your entire support workflow visually without writing a single line of code.
AI resolves, humans close
Routine queries get automated, complex ones reach the right agent with full context.
Train it on your business
Feed it your FAQs, policies, and product docs and it responds accordingly.
One inbox, every channel
WhatsApp, Instagram, Messenger, and RCS — all in one place.
Spot gaps, fix flows
See where conversations drop off and update flows in real time.
