Chatbots That Qualify & Convert
Build GenAI and click-based chatbots for WhatsApp, Instagram, Messenger, RCS, and your website. Qualify leads, answer questions, recover carts, and book appointments from one platform.
More than just automated replies
Run chatbots across web, WhatsApp, Instagram, Messenger, and RCS.
Use GenAI bots for product questions, support, and discovery.
Use click-based bots for FAQs, lead capture, and bookings.
Hand off to agents when the conversation needs a human.
Move your customers from inquiry to action
Capture and qualify website visitors
Turn website visits into qualified conversations before intent drops.
- Start chats on high-intent pages like pricing, product, and checkout.
- Ask key questions on the web bot before routing to sales.
- Capture details like need, budget, timeline, or location.
Answer repeat questions across channels
Resolve common queries fast on web and messaging channels.
- Use click-based bots for FAQs, policies, pricing, and order queries.
- Guide users with buttons, quick replies, and clear next steps.
- Stay available on WhatsApp, Instagram, Messenger, RCS, and web.
Help buyers choose the right product
Use GenAI when customers ask open-ended buying questions.
- Answer product questions in natural language.
- Recommend products based on need, use case, or budget.
- Move buyers to checkout, payment, or agent support.
Book appointments without back-and-forth
Let customers schedule the next step inside the conversation.
- Share slots on web chat or messaging channels.
- Confirm, reschedule, or modify bookings automatically.
- Reduce drop-offs with reminders and follow-ups.
Switch from bot to agent smoothly
Bring in a human when the conversation needs context or judgment.
- Route complex chats to the right team.
- Pass the full conversation and captured details to agents.
- Keep the journey moving without making users repeat themselves.
How these chatbots work together
Start with the right bot for the job
Use click-based bots for fixed flows like FAQs, forms, and bookings.
Use GenAI where questions can vary
Handle product discovery, support queries, and buying questions with natural replies.
Let web bots capture intent early
Start conversations on your website before visitors drop or leave.
Continue the journey on messaging channels
Move conversations to WhatsApp, Instagram, Messenger, or RCS when needed.
Bring in agents at the right moment
Hand over complex chats with context, captured details, and chat history.
Frequently Asked Questions
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What is a chatbot platform?
A chatbot platform helps you build automated conversations across web and messaging channels. It can answer questions, qualify leads, book appointments, and guide users to the next step.
What is the difference between GenAI and click-based chatbots?
Click-based chatbots use fixed paths, buttons, and replies. GenAI chatbots handle open-ended questions and respond more naturally when customer queries vary.
Can I use the same chatbot on WhatsApp, Instagram, Messenger, RCS, and web?
Yes. You can build journeys once and run them across web chat and messaging channels, while adapting the entry point to each channel.
When should I use a click-based chatbot?
Use click-based chatbots for FAQs, lead capture, bookings, order updates, and other structured flows where the next steps are predictable.
When should I use a GenAI chatbot?
Use GenAI chatbots when customers ask detailed product questions, need buying help, or want answers that do not fit a fixed flow.
Can chatbots hand over conversations to live agents?
Yes. When a query needs human help, the chatbot can route the chat to an agent with the full conversation and captured details.
Can chatbots help with lead qualification and appointment booking?
Yes. Chatbots can ask qualifying questions, collect key details, and let users book, confirm, or update appointments inside the chat.
Do web bots and messaging bots work together?
Yes. A web bot can capture intent on your site, and the conversation can continue on WhatsApp, Instagram, Messenger, or RCS when needed.