Turn Engagement Signals Into Sales
Re-engage existing customers across WhatsApp, Instagram, RCS, and SMS. Trigger automated journeys that keep bringing back users and increase Lifetime Value (LTV).
Why most retention campaigns fail to bring users back
Customers drop off after purchase with no follow-up or reminders
Inactive users are not identified early enough to win back
Campaigns go out in bulk without context or timing relevance
Messages stay limited to one channel and miss user attention
What effective retention campaigns look like
Trigger campaigns based on user behavior
- Start campaigns when users go inactive, not on fixed schedules
- Detect signals like no activity, no purchase, or drop-offs
- Act early before users lose interest completely
Send feature adoption and usage nudges
- Remind users to try features they have not used yet
- Guide them with tips, walkthroughs, or quick actions
- Increase product usage without manual follow-ups
Run renewal and reminder campaigns automatically
- Send reminders before subscriptions or plans expire
- Follow up if users miss the first reminder
- Use urgency to drive timely renewals
Win back inactive users with targeted flows
- Identify users inactive for specific durations
- Send offers, reminders, or reactivation messages
- Adjust messaging based on past behavior
Follow up after every purchase
- Send post-purchase messages to keep engagement high
- Recommend next products based on past orders
- Build habits that lead to repeat purchases
Measure and improve retention campaign performance
See which campaigns drive repeat purchases
Track revenue generated from each flow and message
Understand timing that drives action
See when users are most likely to respond or purchase
Compare channel performance side by side
Understand which channel drives better engagement for each segment
Understand timing that drives action
See when users are most likely to respond or purchase
Test and refine messaging variations
Experiment with different copies, offers, and formats
